We have dedicated Helpdesk Representatives / Customer Services Co-ordinators to assist in providing clients with a high standard call out service and provide administrative assistance to our Contract Managers.

• First point of contact for call outs
• Raising and recording call outs on bespoke MIS system
• Allocating Technician to cover call outs
• Instructing sub contractors where necessary
• Following up to call out – chasing reports
• Scheduling in labour
• Attending daily daybook meeting
• Issuing PPM Task Sheets