About Acorn
Who We Are
We are the leading independent provider of mechanical and electrical maintenance services in London and the Southeast.
Creating long term partnerships with our clients is key to our success. We pride ourselves on building trusting relationships with all our clients, suppliers, sub-contractors, and employees. We work with facilities management companies, managing agents and owner occupiers providing innovative and efficient services which are delivered safely, sustainably, and professionally. We maintain over 300 sites and have established ourselves across a broad range of market sectors including commercial offices, selected retail, high end residential, education, healthcare, and hotels.
We can accommodate and service any type of building and our current sites include individual buildings and portfolios of buildings which can have a combination of both resident and mobile engineers attending site.
We focus on building trust in everything we do, enjoying long-term client relationships. We are proud of the technical capabilities, reliability, experience, and dedication we have to offer.
Senior Management Team
Jim Burton
Managing Director
Jim Burton is an experienced Managing Director with a strong track record of leading businesses through periods of growth, change and development. Bringing a wealth of commercial and operational experience, Jim provides strategic leadership and clear direction as Acorn continues to strengthen and grow.
He’s focused on building a strong and sustainable future for Acorn, supporting the development of its people, strengthening customer relationships and identifying new opportunities for the business. His leadership expertise ensures Acorn is well positioned for continued success.
Jack Wilsdon
Operations Director
Jack has over 20 years’ experience within the building services industry, with an engineering specialism in Natural Gas and Biomass combustion.
He joined Acorn in 2005 and has helped drive some of Acorn’s largest Accounts. As an Operations Director, Jack leads operational teams delivering excellence in frontline services, advancing policy to secure quality and compliance, and developing exceptional client partnerships.
Daniel Heldt
Account Director
Daniel is a results-driven Account Director with extensive experience in Client Relationship Management and Project Delivery within the M&E sector. He specialises in building strong strategic partnerships, acting as a trusted point of contact to deliver tailored solutions that support client objectives and long-term growth.
Experienced in leading multidisciplinary teams, Daniel ensures projects are delivered on time, within budget, and to high-quality standards. With a proactive and solutions-focused approach, he is committed to driving continuous improvement and delivering exceptional service.
Yasmin Hussain
Head of Recruitment & Diversity
Yasmin has over 20 years’ experience within Recruitment, previously within Pharmaceuticals and for the last 4.5 years within the FM industry.
She heads up the recruitment division and more recently is responsible for Diversity, Equality, and Inclusion within the Group.
Yasmin is responsible for recruiting and hiring our top talent and making sure an inclusive candidate experience is part of our recruitment strategy.
Acorn Operations Team
Craig Gravener
Head Of Systems Development
Craig Rundle
Mobilisation Manager
Kerry Ramsay
Delivery Performance Manager
Matt Bull
Key Account Manager
Dujuan Planter
Procurement Manager
Haroon Rashid
Management Accountant
Andrew Dudhill
Electrical Services Manager
Hayley Townsend
Head of Customer Care Team
Aneela Tazim
Regional Customer Care Team Lead
Acorn Contracts Managers
Each of our clients has a dedicated contracts manager who is their main contact. They are responsible for developing the relationship and ensuring that the right amount of communication and reporting is achieved depending on the clients’ individual needs.
Our contracts managers have a full team based in our Slough head office who are in constant contact to ensure all services are completed and reported back to the client. This team includes helpdesk, administration, HR, finance and marketing.
Jason Beecher
Contracts Manager – Milton Park
Toni Palfrey
Contracts Manager
Daniel Kent
Contracts Manager
Daryl Mclean
Contracts Manager
Edward Law
Contracts Manager
Khadine Lothian
Contracts Manager
Daniel Cascoe
Contracts Manager
Nadeem Ahmed
Contracts Manager
Jack Jones
Contracts Manager
Rod Fleary
Contracts Manager
Our Values
Our six company values help to define what we stand for. They articulate how we behave and what we expect from each other.
In turn, they influence our culture. Every company has a culture – we choose to have one that we love and we all strive to keep it that way.
All of us follow these values and believe in them.
Respecting Each Other
Treating people with respect makes our company a nicer place to work. We value peoples opinions and we listen to each other. We are sensitive to other peoples feelings, concerns and roles. In this way we can learn from each other and be considerate to each other.
If things do not go to plan, we understand, help and support each other and as a result we are assured of reciprocal support.
Supporting Our Business
Acorn provides our wages and provides opportunities for us to develop and achieve in our working lives.
Reciprocally, we look after Acorn as if it is our own business.
We all choose to work at Acorn and we all take responsibility for our own actions and performance. We understand that reaching Acorn’s financial objectives facilitates our security and growth.
Growth Mindset
We are all part of Acorn as it grows and develops as a business into the future.
We think outside the box and challenge ourselves in all situations, pushing ourselves out of our comfort zones.
Together we are constantly changing and are creating a smarter, bigger and better business.
Equality
We all play an equal part in the growth and development of Acorn. We have a very open management structure who welcome all opinions, ideas and suggestions which will be listened to and actioned.
We are all open and honest with each other, there are no closed doors. We co-operate to reach our common goals.
A Happy Place
We work in a positive environment which encourages work satisfaction, efficiency and creates a successful business.
Everyone makes a big contribution to our wins and successes, which we celebrate. We love to recognise our colleagues and the positive effect this has on our business.